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Studio Policies
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KRT Website Design Family Studio, hereby known as "Company",
provides premier web services for individuals, families, businesses and
organizations, hereby known as "Customer", and has certain procedures, and
legal and ethical responsibilities.
General Procedures
Company will evaluate Customer's inquiry or request for services and make a
preliminary assessment as to (1) whether Company is equipped to handle the
inquiry or request for services and (2) whether it can be handled over
the internet via ftp, http or other remote connectivity or if a
home/office on-site visit is required.
If Company is unable to handle Customer's inquiry or request for services,
Company will inform Customer of such. If Company has resources available, we
will provide that information to Customer at our discretion. Resources
include, but are not limited to, one or more related help URLs, or the name or
phone number or email address of a company or an individual that may be able to offer assistance.
If Company is able to handle Customer's inquiry or request for services over
the phone or by other remote means, Company will (1) gather billing information
unless it is already on file and will send an invoice via email
for
one-half of the amount due before work begins then send a bill to Customer for
the remaining one-half of the amount due upon completion of the work unless
other payment terms have been discussed and agreed upon in writing between
Customer and Company. Other
payment terms include, but are not limited to, per project fee schedule(s). If
payment is not received in a timely manner, Customer's account will be flagged
and future phone and other remote services will require full prepayment.
Review our Payment policy below.
If a home/office on-site visit is required for Company to handle Customer's
inquiry or request for services, Company will (1) gather location information
unless it is already on file, (2) travel and document mileage to Customer's
site, (3) complete requested service(s) and (4) bill and receive payment from
Customer for provided services including any travel reimbursement, if
applicable. Travel reimbursement includes, but is not limited to, on-site
visits outside Odessa, Ukraine. Review our Payment policy below.
Prices
Fees are flat, hourly or per-project based unless otherwise indicated. Pricing
is indicated throughout this site where services are offered.
Company reserves the right to change prices at any time and without notice.
Payments
Fees are billed with one half due in advance, and the remaining half due
upon final site approval by the customer. Payment in full must be received
before final site installation.
Customer is responsible for all money owed on his or her account from the time
it was established to the time that Customer notifies Company in writing for a
request of termination of services.
Should Customer's account fall into a past due status for a period of fifteen
(15) days or more, Company reserves the right to discontinue service(s) and/or
remove any or all web pages from the web server without notice and/or require
full prepayment on all future services. At least one (1) notification via
email may be sent to Customer as a reminder but Company is not required to do
so.
Payments accepted only in U.S. Dollars
via the Western
Union Money Transfer service.
Cancellation
Company reserves the right to cancel service at any time.
Any monthly pre-paid fees, excluding the month of cancellation, will be
refunded to the Customer if the Company institutes it's right of
cancellation. If cancellation is due to the Customer violating any part of
the Company's policies, the Customer will not be entitled to any refund.
For accuracy and security precautions, any cancellation initiated by Customer
must be done in writing via USPS and must include the valid signature of the
primary contact of the account, account name, reason for cancellation, and the
zip/postal code of the primary contact.
Lawful Purpose
Company reserves the right to refuse service to anyone. Company will only
provide services for lawful purposes. Transmission of any material in
violation of any State or Local regulation is prohibited. This
includes, but is not limited to copyrighted material, material legally judged
to be threatening or obscene, and material protected by trade secrets. Company
will not provide services for the propagation, distribution, housing,
processing, storing, or otherwise handling in any way lewd, obscene, or
pornographic material, or any other material which we deem to be objectionable,
including, but not limited to pornography, satanic materials, and any and all
materials of an adult nature. The designation of any materials as such
described above is left entirely to the discretion of Company.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold Company harmless
from any and all demands, liabilities, losses, costs and claims, including
reasonable attorney's fees asserted against Company, its affiliates, agents,
customers, owners and employees, that may arise or result from any service
provided or performed or agreed to be performed or any product sold to
Customer, its agents, employees or assignees. Customer agrees to defend,
indemnify and hold harmless Company against liabilities arising out of; (1) any
injury to person or property caused by any service distributed in connection
with Company; (2) any material supplied by Customer infringing or allegedly
infringing on the proprietary rights of a third party and; (3) copyright
infringement.
Disclaimer
Company will not be responsible for any damages your business may suffer.
Company makes no warranties of any kind, expressed or implied for services we
provide. Company disclaims any warranty or merchantability or fitness for a
particular purpose. This includes loss of data resulting from delays,
nondeliveries, wrong delivery, and any and all service interruptions. Company
reserves the right to revise its policies at any time.
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© 1997 — 2009 KRT Web Studio, Odessa, Ukraine
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This page was last updated on
05.31.2009
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